Z's Bike Fix · Ottawa

Meet your mechanic.

We're a small neighbourhood shop that fixes bikes and tunes skis. Bring us what you've got and we'll look it over with you, tell you what it actually needs, and get you back out there.

The shop

A shop where you can watch the work.

Our repair stands are right up front, and that's on purpose. Pull up, see what's happening to your bike, and ask us anything. Not sure what's wrong? We'd rather explain it than guess.

Watch the work

See what we see. Ask as many questions as you like, that's what the stands are for.

Straight answers

We'll tell you what your bike needs, and what it doesn't. Sometimes the answer is "you're good."

Your goals first

Whether you're commuting, racing, or just getting back on a bike, we want to help you get where you're going.

The team

Mojo handles quality control.

Our shop dog Mojo supervises every job. Credentials: none. Enthusiasm: unlimited. Come say hi, Mojo has a lot of fans.

More shop moments on Instagram

What people say

Don't take our word for it.

“I've dealt with several bike shops around Ottawa over the past couple of years, and I was shocked at how poorly some of them are run. But Z's Bike Shop is a breath of fresh air.”
Jennifer Sunter · 5-star review
“The staff looked it over and said they'd book me in for a tier 1 tune-up because my bike was in good enough shape that the tier 2 wasn't necessary. So refreshing to find a shop that doesn't try to upsell you!”
Mars Cadieux · 5-star review
“He's a real mechanic, not just a parts changer. I found my new bike mechanic.”
Brett Rieder · 5-star review
“The team at Zs are professional, transparent, friendly, and easy to deal with. It is easy to see that the team takes pride in their work.”
Aaron Corey · 5-star review
“Helpful staff gave some advice and a couple of used parts for my projects. None of the snooty vibe that too many of the high end bike shops have!”
David Bartlett · 5-star review
“They took the time to explain what adjustments they could make and how it would change our boarding experience. Great service.”
Quinn Fortier · 5-star review

Read more reviews on Google

Services

Bikes and skis, done properly.

Simple, flexible, and built around your schedule.

Bike services

Quick fixes like a flat tire or a single adjustment can often be done on the spot while you wait, no appointment needed. For bigger jobs, book a slot, or drop your bike off whenever it suits you and it joins our queue, first come, first served.

Ski services

Drop off your skis or board whenever it's convenient and we'll reach out when they're ready for pickup. More time on the snow, on gear that's ready to go.

Parts & accessories

Need a part or some gear?

Browse the shop online, or ask us in person and we'll help you pick the right thing.

Bike services

Let's get you rolling.

Free bike inspection and repair quote, no commitment required. We work on all makes, models, and styles. Pull up to the repair stands, watch what we do, and ask us anything.

Tune-ups

Tune-up packages.

Pick the one that fits how you ride. Not sure which one? Bring your bike in and we'll look it over together.

Package 1

$49.95

Includes

  • Shifting and brake adjustment
  • Chain lubrication
  • Tire inflation
Book this tune-up

Package 2

$69.95

Adds

  • Wheel trueing
  • Bearing preloads
  • Multi-point safety inspection
Book this tune-up

Package 3

$94.99

Adds

  • Major wheel true
  • Bike wash
  • Test ride
Book this tune-up

Package 4

$239.95

Adds

  • Full drivetrain disassembly and cleaning
  • Bearing overhaul or replacement
  • 50% off installing store-bought accessories
Book this tune-up

Parts and accessories are extra.

Suspension

Suspension service.

We service Fox and RockShox. Riding something else? Get in touch and we'll talk it through.

200hr fork service

$160

Includes

  • Lower leg service ($60)
  • Air spring service ($60)
  • Damper service ($80)
Book suspension service

200hr shock service

$120

Includes

  • Air can service ($60)
  • Damper service ($100)
Book suspension service

Rear linkage pivot points

$40

Includes

  • Disassembly and bearing inspection
  • $10 labour per replaced bearing, up to $50
  • Bearings are extra
Book suspension service

Full suspension package

$320

Includes

  • Fork service
  • Shock service
  • Linkage service
Book suspension service

20% off seal kits and pivot bearings with the full suspension package.

Individual services

The small stuff, priced plainly.

Need just one thing done? Here's what it costs.

Tire or tube install$10
Tubeless tire install$20
Broken cable replacement$30
Wheel trueabout $20
Broken spoke replacement and wheel truePlus $1 for each extra spoke$40
Bearing surface overhaul$30
Brake bleed$30
Minor brake or gear adjustment$10
Crankset install$25
Chain install$10
Cassette install$15
Handlebar wrap$15
Fender install$20
Bike rack install$15

Parts & accessories

Need a part to go with it?

Browse the shop online, or ask us in person and we'll help you pick the right thing.

What people say

Honest work, fair answers.

“The staff looked it over and said they'd book me in for a tier 1 tune-up because my bike was in good enough shape that the tier 2 wasn't necessary. So refreshing to find a shop that doesn't try to upsell you!”
Mars Cadieux · 5-star review
“He's a real mechanic, not just a parts changer. I found my new bike mechanic.”
Brett Rieder · 5-star review
“The team at Zs are professional, transparent, friendly, and easy to deal with. It is easy to see that the team takes pride in their work.”
Aaron Corey · 5-star review

Read more reviews on Google

Ski & board services

Ready for the snow.

From a quick wax to a full refresh. We look over your edges and base structure and give you a free estimate of the work we'd recommend.

Tunes

Pick your tune.

Skis and boards both. Drop yours off whenever it's convenient and we'll reach out when they're ready for pickup.

Hot wax

$20
  • Glide waxing
  • Warm, universal, or cold wax
Book this tune

Basic tune

$30
  • Side edge sharpening, your choice of angle from 90° to 95°
  • Hot wax
Book this tune

Full tune

$60
  • Base edge bevel, 0.25° to 1.5°
  • Side edge sharpening
  • Moly carbonite wax additive
  • Hot wax
Book this tune

The refresh

$90
  • Base grind
  • Base edge bevel
  • Side edge sharpening
  • Moly carbonite additive
  • Two-layer hot wax
Book this tune

Wax comes in warm, universal, or cold, matched to the snow you're riding.

Your snow sport shop

Bases and edges do a lot of work.

Keeping them in shape is what keeps you gliding and turning the way you want. Bring in your gear and we'll tell you what it needs.

“Went skiing with my newly waxed and sharpened skis from Z's Bike Fix, and the difference was amazing. Great quality work and attention to detail.”
Yvan Quesnel · 5-star review
“They took the time to explain what adjustments they could make and how it would change our boarding experience. Great service.”
Quinn Fortier · 5-star review

Visit us

Come say hi.

Drop in, bring your bike, bring your questions.

Address2 Ullswater Dr, Ottawa, ON K2H 7V5

HoursMonday to Saturday, 10:00 AM to 6:00 PM

Phone613-700-1879

Emailride@zsbikes.ca

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